Professional pet sitter versus an online app-driven pet sitter

The world has changed in soooo many ways since the introduction of the internet, smart phones and apps.  You can do pretty much anything at the touch of your fingers on a smart phone with an app – book a restaurant, book a taxi/uber, book a vacation, book a pet sitter and so on.  How do you know what you’re booking though?  Well the food you eat, the taxi you ride in and the vacation you enjoy (hopefully) but how do you know who is caring for your pets?  well if they mess things up you may not know until it’s too late, if ever.  There is a growing trend of online apps such as Rover, Care and others that offer online booking of a pet sitter, offering insurance and online payments – what could be easier!?  Unfortunately many of these sites require only the most basic of background checks if any, no experience and no training or first aid/medical training requirements.  That may work out for your pet if there are no issues but even with a young, healthy pet there can be accidents or unforeseen circumstances that you cannot predict and how do you know that person with the limited background check and NO medical/first aid training will even recognize there is an issue or be equipped to deal with the problem.  Do they care enough to spend some extra time or try to get a hold of you or transport the pet to a vet if it’s something beyond their capabilities.  There may be legitimate ‘diamonds in the rough’ who are looking for their start in the pet care business who actually love and care for your pets but the majority are looking to make some extra cash or think the idea of “getting paid to play with dogs” {this is a quote from Rover’s website link ‘become a pet sitter’} is fantastic or are looking for something to do in their ‘spare time’.  What happens when their ‘spare time’ is over and they’ve gone back to work or school and you need someone?

I often see many posts on social media of people offering “pet care” in their spare time or to make some extra cash – PLEASE steer clear of these!  These people are usually not insured and have no training (owning a couple of dogs in their family does NOT qualify as behaviour training or dog knowledge!) and are ill-equipped to deal with emergencies. Please avoid searching for “cheap pet care” they are cheap for a reason!  I live by the motto you get what you pay for.  I cringe when I see an all out post on social media like “looking for someone to care for my pup this weekend – just needs to be let out in yard, fed twice a day and given a little love” WHO does that?! Polls random strangers to see who is available and wants to care for their dog?  I have high standards of who is going to be trusted with my dogs and high standards for my dogs and how they should behave for that care giver.

A professional pet sitter will provide you with references, a contract, a plan for your pet’s care, will have insurance for their business and have some medical/first aid training.  A professional pet sitter will renew and update their training and fill you in on that.  They will do a meet & greet prior to your departure and show a genuine love/interest in your pet and a respect for your expectations for their care as well as your home.  There are horrible stories about Rover pet sitters that I won’t even share with you…just do your homework – talk to your vet for recommendations, ask for references and trust your gut when you meet with someone.